Privacy Policy

Yekta Health Ltd (“Yekta”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website (yekta.health), mobile applications, and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

The data controller responsible for your personal data is:

Yekta Health Ltd
United Kingdom
Email: privacy@yekta.health

Information you provide directly:

• Contact information (name, email address) when you submit a contact form or subscribe to our newsletter
• Message content and subject when you reach out to us
• Account registration details when you create an account on our platform
• Health data that you voluntarily input into the platform

Information collected automatically:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, navigation patterns)
• IP address (anonymised where possible)
• Cookies and similar technologies (see our Cookie Policy)

We use your information for the following purposes:

• To provide, maintain, and improve our Services
• To respond to your enquiries and provide customer support
• To send you service-related communications
• To send marketing communications (only with your consent)
• To generate AI-powered health insights (only for registered platform users)
• To ensure the security and integrity of our Services
• To comply with legal obligations

We process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent (e.g., newsletter subscription)
• Contractual necessity: To fulfil our obligations under our Terms of Service
• Legitimate interests: To improve our Services and communicate with you
• Legal obligation: To comply with applicable laws and regulations

We do not sell your personal data. We may share data with:

• Service providers: Third-party vendors who help us operate our Services (e.g., hosting, email delivery) under strict data processing agreements
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We retain your personal data only for as long as necessary for the purposes outlined in this policy. Contact form submissions are retained for up to 2 years. Newsletter subscriptions are retained until you unsubscribe. Platform data is retained for the duration of your account plus 30 days after deletion.

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit and at rest, access controls, regular security reviews, and audit logging.

Under applicable data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@yekta.health.

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable.

Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Your continued use of our Services after changes constitutes acceptance of the updated policy.

For any questions about this Privacy Policy or our data practices, please contact:

Yekta Health Ltd
Email: privacy@yekta.health